Terms of service

 

Welcome to Domiá Jewellery!
By visiting our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully.

1. About Us

Domiá Jewellery (“we,” “our,” “us”) is an online jewellery retailer. Our website is available at domiajewellery.com

2. Eligibility

To purchase from us, you must:

  • Be at least 18 years old (or have permission from a parent/guardian).

  • Provide accurate, complete, and current information when placing an order.

3. Products & Pricing

  • We do our best to display accurate product images and descriptions, but slight variations in colour or size may occur due to screen settings and handmade craftsmanship.

  • Prices are listed in GBP and may change without notice.

  • We reserve the right to limit or cancel orders if needed.

4. Orders & Payment

  • Orders are only confirmed once payment is received in full.

  • If we cannot fulfil your order, we will notify you and refund your payment.

5. Shipping & Delivery

  • Shipping times are estimates and may vary due to courier delays or customs processing.

  • You are responsible for any customs duties or taxes for international orders.

6. Returns & Exchanges

  • For hygiene and safety reasons, we cannot accept returns on earrings unless faulty.

  • Customised/Personalised Jewellery cannot be returned (unless defective).

  • Other jewellery may be returned within [X] days of delivery if unused and in original packaging.

  • To start a return, please contact us.

7. Intellectual Property

All content on our site—including images, product designs, and text—is owned by Domiá Jewellery and may not be used without permission.

8. Limitation of Liability

We are not liable for:

  • Any indirect or consequential loss from using our products or website.

  • Delays, losses, or damage caused by shipping carriers.

9. Privacy

Your personal information is handled in accordance with our [Privacy Policy link].

10. Changes to These Terms

We may update these Terms from time to time. Changes take effect once posted on our website.

11. Contact Us

If you have questions about these Terms, please contact:
Email: customer-service@domiajewellery.com